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Return & Exchange

At Globekart, we know that the jewellery you buy from us is singular. You may want to purchase for yourself or gift them to your loved one. We therefore take special care when packing and delivering your jewellery. However, if you are discontented with your jewellery for any reason, we are happy to resolve the issue or exchange your product. That’s why we have a simple return and exchange policy for you. Please have a look for the terms and conditions below:

Return Policy - 100% Money Back Guarantee

Globekart offers a 100% money back guarantee if the product is returned within 30 days of shipping date with the product tag attached with the ornament due to manufacturing defect, wrong product shippment, broken product shipped or any other reason related to quality of the product. Our money back policy is as simple as that and ensures that your jewellery buying experience is a happy and satisfactory one.

We accept the product only in its original condition and without any tampering or custom engraving, with all related documents such as, Invoice, certificate, warranty card etc. shipped with the product.

How Return Logistic Works?

1. A customer needs to log a request on our website or call Globekart’s customer support to register a request for refund against the order number.

2. On approval of request for refund, an open and tamper proof courier bag (Once sealed cannot be broken), will be sent to the customer for the ornament to be returned. You need to secure your ornament with the certificate and original packing materials in the tamper proof bag sent by GlobeKart. Customers need to ensure that the courier bag is properly sealed before handing it over to the courier. Where the return shipment is not available from our partner couriers, we can also ask you to seal the original package with the ornaments(delivered condition), the certificates and courier us back at our given address from your near by courier company. We will reimburse the courier charges upto 200 Rs. You just need to scan the courier slip & send us to cs@globekart.com.

3. Call our customer support team to arrange a pickup(if service available on that pin code else customer need to ship) of the returned product.

4. Our Customer Support team will inform you on receipt of the returned product.

How Money Refund Works?

1. On receipt of the returned product, Globekart will send the product to the related seller for originality testing and verify return verfification as per policy.

2. Once approved by the seller, you will be duly informed. You can either opt for 100% money back or choose an alternative product against your credit.

3. You will not be entitled to any refund in case the product is found tampered or damaged.

4. In case, return reason found invalid as per globekart policy and not approved by the seller due to orginality isssue; same prodtuct will be shipped back to customer and customer need to pay additional courier and shipping charges.

Exchange

1. All the products can be exchanged based on the exchange policy of the related seller.

2. For the Exchange, a buyer needs to provide the original Invoice issued by the seller along with the ornament.

What Customer Say

" Awesome I bought a corporate engagement diamond ring and it’s stunning and beautiful, couldn't be... "

Debkrishna Mukhopadhyay

" Last month I had bought a diamond ring for my wife. The product is so pretty, shine of diamond so beautiful. The packaging was really good. 2 Layer maroon coloured hard packaging with a thank you card was perfect for gift. Very very happy with the... "

Anshul Tiwari

" Nice collection. Amazing shopping experience & quick delivery... "

Pooja Sharma

" Lovely ring, Good shopping Experience I was searching for an exquisite diamond ring for my girl friend.One of my friend recommended Globekart few days back. After checking the website,I ordered Two stone Diamond ring.I was really happy with the when... "

Apurba Das

" I bought a bangle, the intricate design of the bangle was fabulous. But after delivering, The size was not matching my Mom's hands. I reported and they replaced the Bangle with the perfect size without any delay or questions. I must thank Globekart... "

Bijoya Kanjibilla

" Good packaging I am really happy with the delivered gold coin. The tamperproof packaging was perfect for storage and ready for gifting.... "

Sandipan Ghosal

" Very Satisfied I have ordered the first item from you. I received it in a reasonable amount of time. I got it for a gift. It is lovely and the quality is good. I will recommend you to my friends. Thank you so... "

Niladri Ghosh

" Great service and beautiful product! Customer service is great, which is very rare today!! Ring was just beautiful when I received it. Exactly like the picture. I would recommend Globekart.com to... "

Partha Pratim Chakraborty

" 100% satisfied with my purchase 100% satisfied with my purchase. The ring is beautiful... I know my daughter will love it. Customer service was great. They assured me on a date of delivery and came through. Thank... "

Supratim Lahiri

" I visited many local jewellers and online stores but nothing caught her eye like the designs at Globekart.com. I was puzzled to choose any one as all designs were pretty good. Finally found the one she loved the most and ordered it. She loved the... "

Narendra patel

" This is the first time I’ve ordered and I am very pleased with the jewellery and the service was brilliant. I was updated every step of the delivery. Good job, would recommend you to... "

Akash

" Brought a smile on my sister’s face I was looking for a pendant to gift my sister but was too busy to visit local shops. I heard about Globekart.com and decided to give it a shot. I immediately liked one within my budget and ordered it. The... "

Sourav Pandey
Bootstrap Slider

Awesome I bought a corporate engagement diamond ring and it’s stunning and beautiful, couldn't be...

Debkrishna Mukhopadhyay

Last month I had bought a diamond ring for my wife. The product is so pretty, shine of diamond so beautiful. The packaging was really good. 2 Layer maroon coloured hard packaging with a thank you card was perfect for gift. Very very happy with the...

Anshul Tiwari

Nice collection. Amazing shopping experience & quick delivery...

Pooja Sharma

Lovely ring, Good shopping Experience I was searching for an exquisite diamond ring for my girl friend.One of my friend recommended Globekart few days back. After checking the website,I ordered Two stone Diamond ring.I was really happy with the when...

Apurba Das

I bought a bangle, the intricate design of the bangle was fabulous. But after delivering, The size was not matching my Mom's hands. I reported and they replaced the Bangle with the perfect size without any delay or questions. I must thank Globekart...

Bijoya Kanjibilla

Good packaging I am really happy with the delivered gold coin. The tamperproof packaging was perfect for storage and ready for gifting....

Sandipan Ghosal

Very Satisfied I have ordered the first item from you. I received it in a reasonable amount of time. I got it for a gift. It is lovely and the quality is good. I will recommend you to my friends. Thank you so...

Niladri Ghosh

Great service and beautiful product! Customer service is great, which is very rare today!! Ring was just beautiful when I received it. Exactly like the picture. I would recommend Globekart.com to...

Partha Pratim Chakraborty

100% satisfied with my purchase 100% satisfied with my purchase. The ring is beautiful... I know my daughter will love it. Customer service was great. They assured me on a date of delivery and came through. Thank...

Supratim Lahiri

I visited many local jewellers and online stores but nothing caught her eye like the designs at Globekart.com. I was puzzled to choose any one as all designs were pretty good. Finally found the one she loved the most and ordered it. She loved the...

Narendra patel

This is the first time I’ve ordered and I am very pleased with the jewellery and the service was brilliant. I was updated every step of the delivery. Good job, would recommend you to...

Akash

Brought a smile on my sister’s face I was looking for a pendant to gift my sister but was too busy to visit local shops. I heard about Globekart.com and decided to give it a shot. I immediately liked one within my budget and ordered it. The...

Sourav Pandey
Bootstrap Slider